O Poker – customer transactions, chip runner exchanges, tournament buys ins, and seat assignments, tip cash-outs.

O Kiosk – drop machines, replace cassettes, research customer claims, verify all cash and tickets from bill acceptors, and prepare replacement cassettes. O Vault - accept drops from Count Drop Team (CDT), prepare bank deposits, verify sells and prepare due backs for all Cage locations, assemble all paperwork for Revenue Audit. O Team Member areas - perform exchanges, issue Jackpots, issue Table Fills, accept Table Credits, issue bankrolls and receive revenue, and cash out tips.

O High Limit - issue markers and accept marker payments, receive Front Money deposits and issue Front Money withdrawals, transact high denomination chip cash-outs, verify Cashiers’ Checks, and process Wire Transfers. O Front Windows - redeem/exchange chips, cash, coin, vouchers, tickets, checks (personal, tribal, travelers, cashiers), and credit card advances for cash equivalents for casino guests.

Accurately and efficiently perform customer transactions at a Four Diamond level:.

Become proficient in all Cage Department locations Jackpot Windows, Team Member areas, Kiosk, Poker, High Limit, Main Bank, and Vault.Īll Team Members will display a Four Diamond commitment to customer service through the delivery and maintenance of the Quality Standards established by Pechanga Resort Casino. Complete all required paperwork and reconcile daily reports. Complies with all company Standard Operating Procedures (SOP), and state and federal regulations. Accurately protects Pechanga Resort Casino’s (PRC) assets by maintaining accountability of assigned funds. The Cage Cashier efficiently conducts transactions for external customers (casino guests) and internal customers (other Team Members).

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